New Patient Telehealth Consultation
Virtual one on one evaluation of non-life threatening illnesses & minor injuries with a board certified provider to review your symptoms, medical history and concerns
Treatment plan when medically appropriate
Prescription sent to the pharmacy of your choice when medically appropriate
Includes one complimentary follow up message from a licensed healthcare professional
*Medications and labs are not included in the visit fee and will be paid separately
*If your condition cannot be safely or adequately treated through telehealth, you may be advised to seek an in-person evaluation or visit the emergency room.
Same-Condition Follow-Up Visit
Virtual follow-up evaluation for the same condition within 7 days
Medication Refill Evaluation
Virtual evaluation for patients requiring an emergency refill on a daily maintenance medication.
Return to Work or School Note Requested Outside of a Visit
Virtual evaluation required. Applies when work or school note is requested separately from a scheduled consultation or follow up visit.
Squeeze-In Appointment
For virtual appointments accommodated outside of the regular posted schedule.
*Send email to info@shiningheartsmedicalgroup.com with "Urgent Appointment" placed in the subject line. A slot will be opened based off providers availability.
No-Show / Late Cancellation Fee
Applies to missed appointments or cancellations made less than 24 hours before the scheduled appointment
Flexible Payment Options
Self Pay (Debit or Credit Card)
HSA (for eligible medical expenses)*
Afterpay*
Klarna*
List of insurances accepted can be found under the "Payments Accepted" tab.
*Subject to eligibility, applicable plan requirements, and third party payment-provider approval. Shining Hearts Medical Group does not determine eligibility, approve, or deny financing or payment plans, or control terms, conditions, or decisions of third party payment providers. All approvals and payment arrangements are managed soley by the applicable provider.
*Medications and laboratory testing are not included in the visit fee and will be paid separately. All services are subject to clinical appropriateness.